Terms and Conditions

Terms and Conditions

GENERAL
All orders accepted by Wyllie O Hagan are subject to these terms and conditions of sale, which supersede any previous terms and conditions.

All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly and all dimensions given are approximate. We make every effort to ensure the accuracy of images on our website though the appearance of artwork may differ from to the original. Everything is handmade by artists and images may be an example of a similar piece of an artist’s work to indicate style, size, colour, etc. However, if the goods do not, on receipt by you, substantially meet the description on this web site you are entitled to reject the goods and return them to us. Due to the nature of our stock, availability of the artworks displayed on our website is not guaranteed. Many of the artworks are bespoke one-off pieces and consequently we reserve the right to withdraw an item for sale at any time and refund any purchase made from the site.

Purchases from the website will be dispatched by the most efficient way, using Royal Mail Standard parcel or an equivalent service by a reputable courier company. Delivery times will be as the delivery provider’s terms at the time, but 15 working days should be allowed.  Costs for larger items and for deliveries to non-UK mainland and overseas destinations will be advised by email or phone call.

Wyllie O Hagan acts on behalf of artists to sell their work. All artwork remains the property of the artist until payment has been made and title to the goods will pass to you only when full payment has been received. Risk in the goods passes on collection or on delivery of the goods to the address stated in your order.

If for any reason you are not happy with your purchase, you may return it with the receipt to Wyllie O Hagan for a full refund (excluding shipping costs) In this case you must contact us within 7 days of your order’s arrival with you through e-mail info@wyllieohagan.com. Artwork must be returned in its original packing and undamaged to Wyllie O Hagan within 10 days of the artwork’s arrival with you. You will not be refunded the delivery costs and you must pay for shipping the work back to us and insurance of the work during transit to us. A refund will not be made until we have received the work in perfect condition.

Cookies
By using this website you agree to allow it to set cookies on your computer.

If you do not want to use “cookies”, most Internet browser programs will permit you to turn them off. If you do this, you will still be able to access our site as normal but some processes such as those outlined above that depend on cookies may not work properly.

Cookies are small text files we put in your browser to monitor how our site is used but they do not contain personal information and cannot tell us who you are.

Like many other e-commerce websites, we may use ‘cookies’ to store and track information about your usage of our site. Cookies are small pieces of information that are transferred from our site and stored by your browser in a small text file on your computer. They are used when you visit our site to record temporary data relating to your visit, to manage the delivery of web pages to you and any registration and ordering processes, and to help us monitor traffic through the site.

Liability disclaimer
Wyllie O Hagan’s total liability for any claim shall not exceed the price of the goods supplied by Wyllie O Hagan to the customer. Wyllie O Hagan shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon Wyllie O Hagan by statute. Wyllie O Hagan cannot accept any liability for a failure to comply with instructions specifically stated on the website.

Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed. Wyllie O Hagan shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

All rights, including copyright, for this website are owned by or licensed to Wyllie O Hagan

Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Wyllie O Hagan. The contents of this website and any contract resulting from its use are governed by and construed in accordance with English Law.

If you have any questions or need any clarification, please email info@wyllieohagan.com
Registered address:

Wyllie O Hagan